Questions? We have Answers.

See the list of frequently asked questions. If you can’t find the answer, please feel to give us a call or drop us a note.

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Frequently Asked Questions

1. Do I own the lights and bulbs, or are they rented?

Nope—you don’t have to worry about storing anything. MAT Lighting owns all the bulbs and equipment, and we take care of removal and storage after the winter season. You just enjoy the lights—we handle the rest.

2. How much does it typically cost to light my home?

Pricing depends on a few things: the length of lights needed, the steepness of your roof, and whether you want to light other areas like walkways or trees. After a quick conversation and review of your home, we’ll send you a clear proposal. That said, our minimum price to light a home is $2,000, no matter the scope.

3. How long does installation take?

Most homes take between 2 to 6 hours to install. We’ll coordinate the best time with you ahead of time and will need access to an outdoor power outlet. You don’t need to be home the whole time—but you’re welcome to watch the magic happen.

4. When do you install and take down the lights?

We typically install in November and remove lights in mid-January. If you need something earlier or later, let us know—we’ll do our best to accommodate special requests.

5. Do you offer any special pricing packages or discounts for future years?

Yes! We offer early bird pricing for customers who sign up before the end of September, and we also have a multi-year discount plan. If you commit to future seasons, you’ll get 20% off the original cost starting in year two.

6. How do you design the lighting display for each home?

Our cheermeisters take the shape and size of your home and highlight the best features with a clean, well-balanced design. We’ll also walk through optional areas like walkways, driveways, or bushes to see what makes sense. Every plan is tailored to your home and your style.

7. What areas of my home can you light?

Every display starts with the front roofline. From there, we can add lights to side rooflines, windows, driveways, entryways, walkways, or landscaping—depending on what looks best and what you prefer.

8. What happens if a bulb burns out or something stops working?

If a bulb goes out or something shifts, we’ll come fix it—no questions asked. If we need to come back more than twice, there may be a small service fee, but the first two visits are always on us.

9. What kind of lights do you use? Are they commercial grade?

Yes—these aren’t your average store-bought lights. We use C2 commercial-grade bulbs, the same kind used at places like Phipps Conservatory and other high-end displays. They’re brighter, longer-lasting, and just look better.

10. Are you insured? And is your crew trained to work on roofs?

Absolutely. Our team is fully insured and trained to safely work on roofs and ladders. We come from the roofing world, so our safety standards are even higher than what most lighting companies follow.

11. What’s the process from initial inquiry to installation?

It’s simple: 1) Reach out via phone, email, or our website. 2) Talk with a cheermeister about your home. 3) We send a custom proposal. 4) You approve it and secure your date with a deposit. 5) We install your lights in November. 6) Enjoy the season—we’ll handle removal in January.

12. How do I reserve a spot for this season—and how fast do you book up?

Reach out early to secure your spot—our schedule fills quickly since we only take on a limited number of homes. We ask for a 10% deposit to lock in your install date, and we aim to complete all projects before December.

Talk to a Real-Life Elf Today

412-206-5757

info@matlightingpgh.com

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